Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform operating within Canadian jurisdiction. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by this Cookie Policy in conjunction with our Privacy Policy and Terms of Service. This policy has been designed to comply with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and provides you with comprehensive information about our cookie practices. Last updated: January 28, 2026.
1. What Are Cookies and Similar Technologies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us provide you with a personalized and secure gaming experience. Cookies enable our website to remember your preferences, login status, and gaming activities, ensuring optimal functionality across all our casino games and services.
In addition to traditional cookies, we also employ similar tracking technologies including web beacons, pixel tags, local storage objects, and session replay tools. These technologies work together to enhance your gaming experience by collecting anonymous usage data, preventing fraudulent activities, and optimizing our platform’s performance. All data collection practices are conducted in accordance with Canadian privacy laws and gaming regulations.
Our platform uses both first-party cookies, which we set directly, and third-party cookies from our trusted partners and service providers. These partners include payment processors, game developers, analytics providers, and customer support tools that help us deliver comprehensive online casino services to Canadian players.
2. Types of Cookies We Use
We categorize our cookies into several types based on their functionality and purpose. Each category serves specific functions that contribute to your overall gaming experience and platform security.
Essential cookies are absolutely necessary for our website to function properly and cannot be disabled in our systems. These cookies include:
- Authentication cookies that maintain your login session and account security
- Security cookies that protect against fraud and unauthorized access attempts
- Load balancing cookies that distribute traffic across our servers for optimal performance
- Preference cookies that remember your language settings and display preferences
- Payment processing cookies that secure financial transactions and deposit/withdrawal activities
Performance and analytics cookies help us understand how visitors interact with our casino platform by collecting and reporting anonymous usage statistics. These cookies allow us to optimize game loading times, identify popular slot machines and table games, and improve overall website functionality based on user behaviour patterns.
Marketing and advertising cookies are used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These cookies help us display personalized bonus offers, tournament announcements, and game recommendations that align with your gaming preferences and activity history.
3. Purpose and Legal Basis for Cookie Use
Our use of cookies serves multiple legitimate business purposes that directly benefit your gaming experience while ensuring compliance with Canadian gaming regulations. We process cookie data based on several legal grounds recognized under Canadian privacy legislation.
Legitimate interests form the primary legal basis for most of our cookie activities, including fraud prevention, security monitoring, platform optimization, and providing personalized gaming experiences. These interests are balanced against your privacy rights and do not override your fundamental privacy protections.
Contractual necessity justifies our use of essential cookies that are required to deliver the online casino services you have requested. Without these cookies, we cannot provide core functionalities such as account management, game access, payment processing, and customer support services.
Where required by law, we obtain your explicit consent for non-essential cookies, particularly those used for marketing, advertising, and advanced analytics purposes. You have the right to withdraw this consent at any time through your account settings or browser preferences.
4. Cookie Retention Periods
Different types of cookies have varying retention periods based on their purpose and functionality. Session cookies are temporary and are automatically deleted when you close your browser or end your gaming session. These cookies maintain your login status and temporary preferences during active browsing sessions.
Persistent cookies remain on your device for predetermined periods ranging from 24 hours to two years, depending on their specific function. Authentication cookies typically expire after 30 days of inactivity, while preference cookies may persist for up to one year to maintain your personalized settings.
Analytics cookies are generally retained for 24 months to provide meaningful insights into long-term user behaviour and platform performance trends. Marketing cookies have shorter retention periods, typically lasting between 30 to 90 days, to ensure promotional content remains relevant and timely.
We regularly review and purge expired cookie data in accordance with our data retention policies and Canadian privacy regulations. You can view specific retention periods for different cookie categories in your account privacy settings.
5. Managing Your Cookie Preferences
We provide multiple options for managing your cookie preferences and controlling how tracking technologies are used during your gaming sessions. Your privacy choices are respected and can be modified at any time through various methods.
Our cookie consent management tool allows you to customize your preferences for different cookie categories. You can access this tool through the cookie banner that appears on your first visit or through the privacy settings section of your account dashboard. This tool provides granular control over non-essential cookies while maintaining the functionality required for core gaming services.
Browser-level cookie management gives you additional control over cookie storage and deletion. Most modern browsers allow you to block, delete, or receive notifications about cookies. However, disabling essential cookies may impact your ability to access certain features or games on our platform.
Account-based preference settings enable registered users to control marketing communications, promotional offers, and personalized content delivery. These settings are synchronized across all your gaming sessions and devices where you access our platform.
6. Browser-Specific Cookie Controls
Each web browser provides different methods for managing cookies and tracking technologies. We provide detailed instructions for the most commonly used browsers to help you customize your privacy settings according to your preferences.
For Google Chrome users, cookie management is accessible through Settings > Privacy and Security > Cookies and other site data. Here you can block third-party cookies, delete existing cookies, or add our website to your exceptions list to maintain optimal gaming functionality.
Mozilla Firefox users can manage cookies through Options > Privacy & Security > Cookies and Site Data. Firefox offers enhanced tracking protection that may affect some of our platform features, so we recommend adding our site to your exceptions for the best gaming experience.
Safari browser users can control cookies through Preferences > Privacy > Cookies and website data. Safari’s Intelligent Tracking Prevention may block some third-party cookies automatically, which could impact certain promotional features and analytics collection.
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & security > Cookies
- Internet Explorer: Tools > Internet Options > Privacy > Advanced
7. Your Rights and Contact Information
As a Canadian resident, you have specific rights regarding your personal data and cookie preferences under federal and provincial privacy legislation. We are committed to facilitating the exercise of these rights while maintaining the security and functionality of our gaming platform.
You have the right to access information about the cookies and tracking technologies used during your gaming sessions. This includes details about cookie types, purposes, retention periods, and third-party partners who may receive your data through our platform.
The right to data portability allows you to request copies of your cookie-related data in a structured, commonly used format. You can also request the deletion of non-essential cookies and related personal data, subject to our legitimate business needs and legal obligations.
If you have concerns about our cookie practices or wish to exercise your privacy rights, please contact our Data Protection Officer through the customer support section of your account or via email. We respond to all privacy-related inquiries within 30 days and work diligently to resolve any concerns while maintaining compliance with Canadian privacy laws and gaming regulations.
For questions about this Cookie Policy or to report potential privacy violations, you may also contact the Office of the Privacy Commissioner of Canada or your provincial privacy authority. We maintain cooperative relationships with regulatory bodies to ensure transparent and compliant data processing practices.